Food Market Hub
Feature Request Fast Track

Put a date on the feature you need.

Turn any feature request into a committed delivery date. You pay for priority and certainty — we build it to the deadline and ship it into the product everyone uses.

From USD 300 · Deposit upfront · CEO signs off every one.
Fast Track quote
Example
MinimumUSD 300
MaximumNone
DepositOn commitment
BalanceOn delivery
Sign-offCEO, every one
Priced per request, scoped from the engineering effort involved.
The idea

We've always built what you asked for. You just never got a promise of when.

Food Market Hub has shipped a lot of customer-requested features. What you never got was a promise of when — and what we never got was paid for the queue-jump. Fast Track formalises both sides: your payment buys a deadline. Everything else about how you raise a request stays exactly the same.

What your payment buys

A date — and nothing you don't need.

A committed deadline
We commit to a delivery date, scoped from real engineering effort — not a "someday".
Priority and certainty
Your fee jumps the queue and puts the date in writing. That's what you're paying for.
Shipped to everyone
The feature lands in the main product. You fund it; every customer benefits. Not exclusive.
Deposit, then delivery
Deposit on commitment, balance on delivery — risk stays aligned on both sides.
How it works

From request to delivered — in seven steps.

1
You raise a request
Through your CX or BD contact, exactly as you do today.
2
You ask to commit it
Need it by a date? Tell us you'd like it guaranteed.
3
We scope the effort
Product and engineering size the work involved.
4
We quote a lump sum
One negotiated price — minimum USD 300, no maximum.
5
The CEO signs off
Final veto on every Fast Track — protecting the roadmap and engineering capacity.
6
Deposit, then we build
You pay the deposit; we build it to the deadline we committed.
7
Delivery, and the balance
The feature ships to all customers; you pay the balance on delivery.
Backlog or Fast Track

Free requests still ship. Fast Track buys the date.

Fast Track isn't a paywall on the roadmap — it's the only way to buy a date.

Free backlog request
Ships whenever the roadmap gets to it
No date you can plan around
Priority depends on everyone else's demand
Best for nice-to-haves
You wait, at no cost
vs
Fast Track
Ships to a date we commit to
Deadline in writing
You set the priority by funding it
Built for a need you can't wait on
From USD 300, deposit upfront
Pricing

One lump sum. From USD 300, no maximum.

USD 300 min
Negotiated per request, scoped from engineering effort. No maximum.
Deposit
On commitment
Balance
On delivery
How the price is set
There's no published rate — every request is quoted on its own.
We scope the engineering effort for your specific request
You get one negotiated lump sum, agreed before any work starts
Minimum USD 300, no maximum
Deposit on commitment, balance on delivery
Why it works this way

Designed to keep the incentive clean.

The USD 300 floor filters idle wishes from real needs.
Deposit-plus-delivery aligns risk on both sides.
The CEO veto keeps the product from becoming a consultancy.
We never pitch it — so you only fund what genuinely matters to your operation.
Questions

Everything about Fast Track.

Who can request a Fast Track?

Any customer, any request — including a feature only you would use. There's no "must benefit multiple clients" test. Seriousness is proven by payment, not by how many others vote for it.

What does my payment actually buy?

A deadline. We commit to a delivery date. The feature still ships into the main product — the fee buys priority and certainty, not ownership or exclusivity.

How much does it cost?

A negotiated lump sum per request, scoped from the engineering effort involved. Minimum USD 300, no maximum.

When do I pay?

A deposit when we commit to the work, and the balance on delivery.

Who decides if it goes ahead?

Product and engineering scope and price it; the CEO holds the final veto on every Fast Track. That protects roadmap coherence and engineering capacity.

Do I own the feature, or is it exclusive to me?

No. It ships to all customers. You're funding a date, not buying exclusivity.

Can I still get features built without paying?

Yes. Unpaid requests go into the normal backlog, where demand accumulates and the roadmap picks them up on merit — many ship that way. Fast Track is the only way to buy a date, not a paywall on the roadmap.

Is this how the whole roadmap works now?

No. Fast Track is never pitched; it's offered only when you ask for a feature and want it guaranteed. It's inbound only.

How do I start one?

Raise the request with your CX or BD contact and tell them you'd like it committed. We'll scope it, quote it, and take it from there.

Have a feature you need by a date?

Tell your CX or BD contact you'd like it on Fast Track. We'll scope it, quote it, and put a date on it.

Talk to your CX lead
"We've always built what customers asked for. From now on, a guaranteed date is a paid product."
Appendix · New to Food Market Hub?

The platform Fast Track builds on.

See the full platform overview →

Food Market Hub is a back-of-house operating system for restaurants — ordering, receiving, invoicing, inventory, central-kitchen production, recipes and wastage, connected to the tools you already run.

35,000
F&B companies
14,000
suppliers on-platform
700
KFC MY stores
RM 60M+
orders / month, top 30
Procurement
Receiving
Invoice OCR
Inventory
Central Kitchen
Recipes & COGS
Wastage
Reports
Integrations